1. Install the UVscanner app via Apple App Store
2. Open UV Scanner App
3. Sign-in using email and password
4. Click Save
5. Choose your profile
6. Select your Management Account
We are using Sunset Shores as our example
7. Select your specific Venue
We are using Emerald Pool as our Example
8. Choose your date
9. Click Continue
10. The Scanner App will now request access to your camera. Click OK.
11. You now have several things you can do with the scanning app:
1 - Sync: This option allows you to sync in real-time, in the case the person in line just bought their tickets moments before reaching the venue entrance (Note, this option requires a Wi-Fi connection).
2 - Flash Icon: This allows you to turn the iPod, or iPad flashlight to see tickets during the night (Note, this option requires the device to have a Flash or flashlight for the camera).
3 - Mode: This is used the case a ticket is accidentally scanned at the door. You can switch the mode to then un-scan a ticket if needed.
4 - Pause (Resume): With this option, you can pause the camera app to not scan anything for the moment. Also, when you scan a ticket it is automatically paused to avoid scanning more than one ticket at a time, you will need to press "resume scan" after each ticket.
5 - Manual: A manual scan would be in the case the customer's ticket is too blurry and the QR code is unscannable, with this you can look up the customer name and compare the confirmation code on the ticket.
6 - Walk-up: New Feature Coming Soon
12. If you click Manual, you will need to enter the party name (last name works best)
13. You will see all names listed for the guest. Click Scan to scan in
14. Whether you scan the QR code or do manual scan, this screen will come up confirming the ticket scanned.
15. If the ticket was already scanned, you will get this Error message.
16. If you unscanned the ticket either from the camera QR code or manually, you will see this screen.
